Information
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Store Policies
Shipping & Handling
Processing Time: Most orders ship the next business day. We do not ship on weekends or observed holidays.
Shipping Methods: Orders are shipped through USPS, FedEx, or UPS depending on the size, weight, and destination of the item.
Shipping Costs: Most items include free shipping as stated on the product page. If an item does not include free shipping, the shipping cost will be calculated at checkout based on your location.
Freight Shipments: Freight shipments assume delivery to a commercial address with a loading dock or forklift. Additional charges will apply for residential deliveries or locations without unloading equipment.
Returns & Warranty
Item-Specific Policies: Return eligibility and any warranty coverage are listed on each product's page. Please review this information before purchasing.
Standard Return Window: If a return is accepted, it must be initiated within 14 days of delivery. The item must be returned in the same condition it was sent. Returns may be denied for items that have been installed, altered, or damaged after delivery.
Covered Costs: Approved returns or warranty claims cover the cost of the part only. Projekt Auto LLC does not cover or reimburse any of the following:
- Labor or installation costs
- Rental vehicles or alternate transportation
- Additional parts, fluids, or materials
- Tools or equipment
- Shipping costs for returns
- Any other incidental or consequential expenses
Review Process: All returns and warranty claims are reviewed carefully. Projekt Auto LLC reserves the right to deny claims that are fraudulent, incomplete, or inconsistent with the product's stated condition.
Item Condition & Accuracy
Condition Disclosure: Each item's condition is described on its product page. Most used parts are linked to a specific donor vehicle. Details such as the donor vehicle's mileage or age are provided when available.
Defect Disclosure: Any known defects are listed on the product page. While we take great care in describing our parts accurately, occasional listing errors may occur.
Customer Due Diligence: Please review all photos, part numbers, and descriptions carefully before ordering. If you have questions about compatibility, contact us before placing your order.
Fitment Verification
Compatibility: Vehicle year and model information alone may not ensure fitment. Certain parts vary by VIN, production date, trim level, or installed options.
Verification: We provide OEM part numbers when possible. Cross-check these numbers with your existing part or vehicle documentation. For confirmation, you may contact us with your VIN before ordering.
Legal Disclaimer
Projekt Auto LLC sells used automotive parts "as-is." All parts are tested and inspected to the best of our ability prior to sale. By purchasing from Projekt Auto LLC, you agree to the following:
You understand that used parts carry no guarantees beyond what is stated on the product page.
Projekt Auto LLC is not responsible for any damages, injuries, or expenses that occur after the part is received, including but not limited to:
- Parts not resolving a vehicle issue
- Incorrect or improper installation
- Damage to the part or the vehicle during installation
- Injury to persons or property
- Loss of use, downtime, or lost income
All parts should be installed by a qualified mechanic. Improper installation may result in damage or injury for which Projekt Auto LLC is not responsible.
All sales are final unless a return policy is specifically stated on the product page.
No other warranties, express or implied, are made, including any implied warranties of merchantability or fitness for a particular purpose, except as required by applicable law.
Under Utah law, the implied warranty of merchantability can be disclaimed for used goods sold "as-is" if the disclaimer is clear and conspicuous. By purchasing, you acknowledge that you are buying a used part in "as-is" condition and accept all associated risks.
Trademark & Affiliation Disclaimer
Independent Reseller: Projekt Auto LLC is an independent reseller of pre-owned automotive parts and is not affiliated with, authorized by, or connected to BMW AG, BMW of North America, MINI USA, Rolls-Royce Motor Cars Limited, or any other vehicle manufacturer. We are not an authorized dealer, distributor, or service center.
Trademark Usage: All trademarks, brand names, and logos are the property of their respective owners. These marks are used solely to identify part compatibility and specifications under nominative fair use.
OEM & Aftermarket Parts: "OEM" parts are genuine components originally manufactured by or for the vehicle manufacturer. Aftermarket parts are manufactured by third-party companies. All parts are acquired through legitimate channels and resold under the first sale doctrine. We do not sell counterfeit or unauthorized reproduction parts.
No Warranty or Endorsement: The use of manufacturer names and part numbers does not imply any endorsement, sponsorship, or warranty from the original manufacturer. All parts are sold as-is per the terms outlined above.